Per the City's Municipal Code, the City contracts its refuse services with an exclusive (or "franchised") waste hauler services provider. The City's waster hauler services provider is Valley Vista Services ("VVS") which performs all residential and commercial refuse collection services for the City. Per the City's agreement with VVS, the Finance Department provides account receivables and customer service for customer billings.
Schedule or Set Up New Services
To set up new trash collection services, stop or cancel service, or schedule special collection services or bulky item pickups, please contact Valley Vista Services at (626) 961-6291 or www.valleyvistaservices.com. VVS handles the setup of all customer accounts and arranges for any special collection services for our customers.
Paying Your Trash Bill
You can pay your monthly trash billing three (3) ways: a) in-person at City Hall or Valley Vista Services, b) with a check, or, c) online via credit card. In our efforts to more be environmentally friendly, the City encourages and recommends our customers pay their monthly billings electronically. To pay your trash bill online, please visit www.myvvs.com. Should you have any questions regarding payment of your billings, please contact Accounts Receivables at 626-333-2211 ext. 215 and or Valley Vista Services at 800-442-6454.
Fees and Rates
Please find the current City of Industry Disposal Rate Schedule for all residential and commercial trash collection services. Should you have any questions with regard to rates, please contact Valley Vista Services.
Valley Vista Services
17445 Railroad Street
City of Industry, CA 91748
15625 E. Stafford Street
City of Industry, CA 91744
Telephone: 626-333-2211, ext. 215